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Unsecured Ladders: Meeting the Challenge of the Unexpected by Graham Robinson;John Harris PDF

By Graham Robinson;John Harris

ISBN-10: 0230249159

ISBN-13: 9780230249158

ISBN-10: 134930784X

ISBN-13: 9781349307845

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We all acknowledged that such chronic problems existed within our organizations, and that we had the ability to deliver solutions to problems of far greater complexity than these. While we all agreed that they were dragging down the performance levels of our various companies, we also had to admit that we had all put up with them for years. ” 31 32 Unsecured ladders Everyone who attended Professor Argyris’ workshop clearly recognized the problems that he described and that they seriously inhibited the performance of their organizations, yet everyone seemed to be quite content to allow them to persist, accepting them as sad facts of organizational life that we had to put up with.

But where do you draw the line? Our view is that if you only get round to drawing the line at the moment when such issues arise, it is quite likely that it has already been moved a long way from where you believe it should be. It won’t necessarily have been shifted by you, but by others in the organization, who thought that they were “protecting your interests”, long before you came around to ensuring that such interests were unequivocally defined and universally understood. But now it is too late.

On the other hand, you also need to be asking the kinds of questions that will keep you abreast of the shifts and adjustments in the organization’s climate that will occur as it reacts and responds to the impact of unexpected events that shape the context, the bigger picture within which you and your organization must function. ” It is just as important to have the confidence and courage to hold up the mirror in order to be able to assure yourself that the answer you give is an honest one, one from which you can learn and on which you may build.

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Unsecured Ladders: Meeting the Challenge of the Unexpected by Graham Robinson;John Harris


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